If the Grievance Committee determines that there is probable cause for action, the director of certification shall send by certified mail a copy of the complaint and a response form to the last known address of the interpreter/transliterator and at the same time send notification to the complainant that the complaint will proceed.
The interpreter/transliterator shall have 30 days from the date the notice is postmarked in which to respond. The response shall be in writing and shall include all information requested on the response form.
The response shall address, either by admitting, denying, or further explaining, each relevant aspect of the allegation(s) set forth in the complaint.
The interpreter/transliterator shall include an indication of preference for choosing either mediation or a Grievance Committee hearing.
The response shall be mailed by certified mail to the DSDHH director of certification; 5709 South 1500 West, Taylorsville, UT 84123.
After the complaint response has been filed or the 30-day period has elapsed for filing a response, the case will be sent to the Grievance Committee Chair to refer to mediation or Board hearing.
